A freight claim is a formal request made by a consignee, or possibly a shipper or third party to a carrier for financial compensation due to cargo damage or loss during transit.
It serves as a documented notification to the carrier that compensation is sought for the value of the impacted goods, typically based on terms outlined in the shipping contract or governing regulations.
The process requires detailed documentation, including the transport document, photos, damage reports, and proof of value, to substantiate the claim. While thorough documentation strengthens your case, filing within the carrier’s specified tolerance window is critical to avoid rejection.
Learn more about effective freight claim management in our detailed article.
